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Get unstuck
Raise an issue, understand what is happening and get a clear next action within the agreed support scope.
Naesar Tech Care
Good technology needs good care.
A church website, app or production system does not stop needing attention after launch. Tech Care helps your people get practical help, keep essential systems in shape and plan what comes next.
Ready to welcome
Important details in view.
Pages ✓
A clearer view of your technology.
Issues, improvements and next actions in one place.
Website ✓Systems ✓Team ✓
People supported
Guidance when it matters.
Next steps ✓
✦ Tech Care for church teams
Covered where it matters
Help for today. A plan for what comes next.
Care should reduce uncertainty for the people who run your church technology.
✓
Keep things usable
Review the systems your church depends on and handle agreed upkeep before small issues become recurring frustrations.
✦
Help people grow
Give staff and volunteers guidance, documented processes and a more confident way to work with technology.
Explore Tech Care
Care shaped around the tools your church uses.
Choose an area below to see examples of the support we can discuss. Your agreement defines the actual systems and tasks covered.
Your digital front door
Keep your church website useful.
When details change or a page stops working as expected, your team should know where to turn.
- Agreed content and information updates
- Issue investigation and fixes within scope
- Improvement recommendations
Three ways to work together
Choose the relationship your team needs.
We scope the systems, responsibilities, contact route and response expectations before your plan begins.
Focused help
Tech Care
An agreed support route for everyday issues and a manageable set of church tools.
- Named systems and support contact
- Issue triage and practical guidance
- Agreed routine checks
- Clear escalation for work outside scope
Broader oversight
Managed Technology
More structured care across several systems, teams and recurring technology tasks.
- Everything in Tech Care, as scoped
- Regular technology review
- Prioritised improvement list
- Guidance for key staff and volunteers
- Documented ownership and handoffs
Strategic partnership
Technology Partner
Ongoing guidance for churches making wider technology decisions and improvements.
- Operational care across agreed areas
- Technology planning with leaders
- Project and supplier guidance
- Roadmap and review rhythm
- Support for change and adoption
Plans are quoted in GBP after we review your church's systems, locations, users and support needs. Software licences, replacement equipment, major projects and emergency response are included only when explicitly agreed.
Getting started
Know what is covered before you rely on it.
Map your setup
We identify your systems, key people, recurring issues and the support your team already has.
Agree the care plan
We set out covered tools, tasks, contact methods, response expectations and monthly cost in writing.
Keep improving
We handle agreed support, review patterns and recommend improvements as your church changes.
Already dealing with a specific issue?
Tell us what is happening. We can discuss a one-off piece of work or whether ongoing Tech Care makes sense for your church.
Pricing & delivery
A clear scope and GBP quote for Tech Care.
Monthly GBP pricing is scoped to your covered systems, users, contact hours and response arrangements. The three levels do not have a published fixed rate.
Timeline: Care begins after onboarding and access checks. Your proposal states when coverage starts and the agreed response targets.
Start with a conversation
We review the work needed, then set out deliverables, cost and timing before you commit.
Build your package ↗Book a discovery call ↗Questions & answers
Clear expectations make better care.
Is Tech Care only for systems Naesar Tech built?
No. We can assess existing technology too. Before agreeing coverage, we check access, documentation, condition and any third-party limitations.
Which systems can be included?
Website, church management, accounts, production and other tools can be considered. The written agreement lists the specific systems and support tasks covered.
Does Tech Care include 24/7 emergency response?
Not by default. The agreed plan states contact hours, response targets and escalation arrangements. Any emergency or out-of-hours service must be explicitly scoped.
Can our team get practical guidance?
Team guidance can be included, with the audience, format and frequency agreed in the plan.
Does the plan cover new equipment and large projects?
Routine support and major projects are scoped separately unless your agreement says otherwise. We identify likely third-party and equipment costs before you commit.
How much does it cost?
The price depends on the number and complexity of systems, sites, users, support hours and level of involvement. We provide a written GBP proposal with the actual coverage and cost.
Can we change plans later?
Yes. We can review the arrangement as your church grows or your technology changes, then agree any change to scope and price.
Help us understand your priority
Which area needs care first?
Select an area to see a suggested first conversation.
Care that fits your church
Give your team a clearer way to get technology help.
Tell us what your church relies on and where support is missing. We will recommend a practical level of care.
Discuss Tech Care ↗